Frequently Asked Questions

The hotel has two fully accessible rooms located in the Main Lodge. These rooms have two double beds and an unobstructed walkway. The bathrooms have a roll-in shower, lowered vanity and safety rails. The main guest room door has a lower peephole. Additional rooms with some accessible features are located throughout the property. Visit Accessibility for more information.

Yes, our Health Club is available 24 hours a day, 7 days a week. Swim in the heated outdoor pool or work out in the gym. Visit Fitness & Movement for more information.

Yes, Fairmont Jasper Park Lodge is home to Fairmont Spa. Massage, skincare, body treatments, and nail salon services are all available.

Airport shuttles are available via Sundog Transportation and Tours from the Calgary International Airport and Edmonton International Airport to Fairmont Jasper Park Lodge with regularly scheduled service. Schedules and rates are subject to change without notice.

Please email our Concierge team for current schedules and pricing, advance reservations are recommended.

All major car rental agencies are represented at the Edmonton and Calgary International Airport, and some are in the Jasper town site.

Reservations are required.

Self parking for our guests is always complimentary.

However, the hotel also offers valet parking service for a price of $45 per night plus taxes for our guests.

Edmonton International Airport (YEG) is located 242 miles (389 km) from Fairmont Jasper Park Lodge.

Travel time is approximately four hours by car.

Fairmont Jasper Park Lodge is located at 1 Old Lodge Rd, Jasper, AB T0E 1E0.

Visit our Contact Us page for detailed directions.

A Resort Fee of $50 CAD per room, per night plus applicable GST and Provincial Hotel Tax applies. This fee will be added to your guest room folio upon check-out, therefore eliminating multiple individual charges. To view the inclusions of this fee please view our Resort Inclusions.

Yes, The Fairmont Jasper Park Lodge Conference Services and Catering Team offers a proven track record in successful meeting and event planning – and provides over 700 acres of opportunities to host your next executive retreat, annual conference, sales meeting, incentive or special event. Visit our Meetings Page to learn more.

Pets are always welcome at Fairmont Jasper Park Lodge. A $50 fee per room, per night, per pet. This fee includes the use of water bowls and dog beds, and covers a deep cleaning service for your room upon departure.

Visit our Pet-Friendly page to learn more.

Yes. The Royal Service Department is pleased to offer full dry cleaning, pressing, and laundry services, seven days a week. Same day service can be provided for items received by 9:00am, and will be returned by 6:00pm. Laundry bags with the price list can be found in every guest room.

Yes. Bell staff are located at the entrance of the main lodge of the hotel, and will be happy to assist you with porterage and luggage storage.

Our Bell staff also offer a 24-hour on-property shuttle service. If you need any assistance please dial extension 55 from your room.

Yes. The Concierge is located in the main lodge, adjacent to the front desk. Our knowledgeable team is a great place to start planning your adventure. They are your go-to guides for on-site and off-site attractions including booking dinner reservations, activities, transportation, needing directions and more!

Please email our Concierge team to start planning your mountain adventure.

To change or cancel a reservation, you must first read the sales conditions for the reserved rate because some rates have specific conditions for changes or cancellations. Visit the Accor website for more information or contact us directly.

• Check-in time is 4:00 p.m.
• Check-out time is 11:00 a.m.

You can contact us online or by phone, fax or email. Visit our Contact Us page for details.

A Resort Fee of $50 CAD per room, per night plus applicable GST and Provincial Hotel Tax applies. This fee will be added to your guest room folio upon check-out, therefore eliminating multiple individual charges. To view the inclusions of this fee please view our Resort Inclusions.

Yes, The Fairmont Jasper Park Lodge Conference Services and Catering Team offers a proven track record in successful meeting and event planning – and provides over 700 acres of opportunities to host your next executive retreat, annual conference, sales meeting, incentive or special event. Visit our Meetings Page to learn more.

Pets are always welcome at Fairmont Jasper Park Lodge. A $50 fee per room, per night, per pet. This fee includes the use of water bowls and dog beds, and covers a deep cleaning service for your room upon departure.

Visit our Pet-Friendly page to learn more.

Yes. The Royal Service Department is pleased to offer full dry cleaning, pressing, and laundry services, seven days a week. Same day service can be provided for items received by 9:00am, and will be returned by 6:00pm. Laundry bags with the price list can be found in every guest room.

Yes. Bell staff are located at the entrance of the main lodge of the hotel, and will be happy to assist you with porterage and luggage storage.

Our Bell staff also offer a 24-hour on-property shuttle service. If you need any assistance please dial extension 55 from your room.

Yes. The Concierge is located in the main lodge, adjacent to the front desk. Our knowledgeable team is a great place to start planning your adventure. They are your go-to guides for on-site and off-site attractions including booking dinner reservations, activities, transportation, needing directions and more!

Please email our Concierge team to start planning your mountain adventure.

To change or cancel a reservation, you must first read the sales conditions for the reserved rate because some rates have specific conditions for changes or cancellations. Visit the Accor website for more information or contact us directly.

• Check-in time is 4:00 p.m.
• Check-out time is 11:00 a.m.

You can contact us online or by phone, fax or email. Visit our Contact Us page for details.

Airport shuttles are available via Sundog Transportation and Tours from the Calgary International Airport and Edmonton International Airport to Fairmont Jasper Park Lodge with regularly scheduled service. Schedules and rates are subject to change without notice.

Please email our Concierge team for current schedules and pricing, advance reservations are recommended.

All major car rental agencies are represented at the Edmonton and Calgary International Airport, and some are in the Jasper town site.

Reservations are required.

Self parking for our guests is always complimentary.

However, the hotel also offers valet parking service for a price of $45 per night plus taxes for our guests.

Edmonton International Airport (YEG) is located 242 miles (389 km) from Fairmont Jasper Park Lodge.

Travel time is approximately four hours by car.

Fairmont Jasper Park Lodge is located at 1 Old Lodge Rd, Jasper, AB T0E 1E0.

Visit our Contact Us page for detailed directions.

Yes, our Health Club is available 24 hours a day, 7 days a week. Swim in the heated outdoor pool or work out in the gym. Visit Fitness & Movement for more information.

Yes, Fairmont Jasper Park Lodge is home to Fairmont Spa. Massage, skincare, body treatments, and nail salon services are all available.

The hotel has two fully accessible rooms located in the Main Lodge. These rooms have two double beds and an unobstructed walkway. The bathrooms have a roll-in shower, lowered vanity and safety rails. The main guest room door has a lower peephole. Additional rooms with some accessible features are located throughout the property. Visit Accessibility for more information.